Case studies · B2B software
One engineer, the output of a team.
The three-person platform team stopped being the bottleneck for every internal tool the company asked for.
Cadence has three platform engineers and a company that never stops asking them for things. A CRM sync here, an alerting rule there, a data pull for the sales team, an onboarding script for the new hire. Each one is small. Together they ate the week.
The engineers wanted to build the actual product. Instead they spent their days writing glue code they'd written a dozen times before, and the requests still piled up faster than they could clear them.
Now the engineers describe the tool they need and the assistant drafts it. They read the change, adjust what's wrong, and publish. The work that used to mean an afternoon of boilerplate is a review and a nod.
The bigger shift was upstream: teammates outside engineering build their own simple agents for the routine asks, so those never reach the platform team at all. The engineers moved from typing every integration to managing the fleet that writes them.
Agents they stood up
- crm-sync — keeps Salesforce and the product DB in step
- alert-router — turns raw signals into the right Slack ping
- onboarding-bot — provisions a new hire's accounts on day one
- data-desk — answers ad-hoc data pulls without a ticket
Same three engineers. No one was hired to keep up and no one was let go. They just stopped being the queue everyone waited behind.
Requests that used to sit for a sprint now clear in a day, and the team spends most of the week on the product again instead of on other people's plumbing.
~20×
internal-tool throughput per sprint
3
engineers, unchanged headcount
70%
of the week back on product work
“I went from writing the same integration for the fifth time to reading over a change and hitting Publish. Same job title, completely different day.”
Priya Natarajan · Staff Engineer, Cadence
Build your first agent before the meeting ends.
Photograph by Radowan Nakif Rehan on Unsplash.